Refund & Return Policy
Thank you for shopping at DG Product.
Because all our products are digital downloads, we do not offer returns or exchanges. Please read our policy carefully before making a purchase.
1. No Returns or Exchanges
All sales of digital products are final. Once you have gained access to the product (via download link or email), we cannot offer a refund or accept a return, due to the irreversible nature of digital content.
2. Exceptions — Refunds May Be Granted If:
We will provide a refund only under the following circumstances:
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You purchased the same product multiple times by mistake.
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The file is corrupted or cannot be accessed, and we are unable to provide a working version.
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You did not receive the product within 24 hours and we are unable to confirm delivery.
To request a refund under these conditions, contact us within 3 days of purchase at:
Please include your:
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Order ID
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Product name
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Description of the issue
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Screenshot or error message (if applicable)
3. Non-Refundable Situations
We do not offer refunds in the following situations:
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You changed your mind after purchase.
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You do not have the required software to use the files.
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You believed the product was something different than described.
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You didn’t download the product after receiving it.
4. Contact Us
If you have any questions about our Refund and Return Policy, feel free to reach out:
Website: www.dgproduct.com